How can I clarify with the client that the delivery costs are still added to the freight charge?
You can clarify the delivery cost with the customer as follows: 1. Before ordering the transport, ask the customer to provide the pickup address. 2. Based on the pickup address, you can calculate the delivery cost. 3. Send the customer the final quote including the delivery cost added to the transport fee. If the customer is unwilling to add the delivery cost to the transport fee, you can try to convince them that this cost is necessary for transportation. If the customer still refuses to add the delivery cost to the transport fee, you will need to decide whether to accept the transport at the price determined by the customer.
If you are looking for a carrier, you can easily, quickly, and without obligation obtain quotes from carriers through the Freight Exchange. By posting transportation request(s), you can save time and money. You can compare the received quotes and, if applicable, accept the best offer.
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